SHIPPING POLICY

 Processing Time

• Order Fulfillment: takes 1–2 business days to process an order before it is shipped (e.g.,

• Order Cutoff Time: Cutoff times for same-day or next-day shipping placed by 2 PM.

Shipping Costs

• Cost Structure: Shipping costs are calculated (flat rate, weight-based, or free shipping).

• Free Shipping: Detail any conditions for free shipping, such as minimum order amounts or specific regions.

Delivery Time

• Estimated Delivery Times: Delivery times for vary ( 3–5 business days for standard shipping).

• International Shipping: Delivery time for international orders, as this can vary significantly.

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Order Tracking

• Tracking Information: Customers will receive tracking numbers and how they can use them to track their shipments.

Address Verification and Changes

• Correctness of Address: Note that customers are responsible for providing the correct shipping address.

• Address Changes: Customers can request changes to their shipping address before the order is dispatched.

Lost or Damaged Packages

• Lost Shipments: Lost packages and the responsibility of the business or carrier.

Shipping Restrictions​

• Hazardous Materials: Mention if any products are subject to special shipping restrictions due to their nature (e.g., batteries, liquids, or flammable items).

Return and Refunds Related to Shipping

• Returns: If  products were shipped incorrectly or damaged.

• Shipping Refunds: Refunds work for shipping charges if a customer experiences issues like delayed or failed deliveries.

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